It is my pleasure to welcome you to Facilities Management and Maintenance (FMM) website. FMM is a joint venture created by Qatar Airways and Ferrovial, who has become one of the local leading Integrated Facility Management companies in Qatar, welcoming more than 4,000 employees with a variety of 30 nationalities which represents a wide pool of talent and expertise.
Since 2012, we have developed large capabilities in many areas in order to have a robust system of Operations that allows us to work rapidly and efficiently. We have prioritized the development of the talent, as we believe that our people are at the center of our core-business. Along these years we have built an Integrated Facility Management platform based on our Best Practices and know-how, which allow us to ensure the same standards of quality for every project.
FMM’s vision is to become the most preferred partner for our clients by understanding their needs and providing tailor-made services with innovative and cutting-edge solutions. FMM focus on productivity as it is the key enabler for the success of an Integrated facility management service. For this reason, we promote the use of technology to bring efficiencies and savings to our projects; One of our more recent developments is a virtual reality platform for training in cleaning, which we combine with robots, or with the use of smart applications to manage systems in hard services.
Our main client, Hamad International Airport, has consistently received awards for the last six years, for being the ‘Best Airport in the World’ and ‘Best Airport in the Middle East’, by the SKYTRAX World Airport Awards. SKYTRAX performs satisfaction surveys over 550 airports worldwide in terms of customer service and facilities assessing its functionality, cleaning and appearance. FMM takes pride for its contribution in the cleaning and the maintenance of this facility with an excellent benchmarking for the airport industry.
As FM partners, we collaborate with governmental and private companies, in sectors like Education, Healthcare, Business and Hospitality buildings, Retails, streets or roads. This has contributed to develop the Experience of our teams, in different areas, becoming a reliable and flexible team, willing to undertake any challenge with motivation and engagement. Our policies are defined to comply with our clients’ requirements and with the Governmental regulations and laws, and committed to ensure the safety and good welfare of our employees across all the communities where we operate.
As part of our Corporate Social Responsibility, FMM proactively engages with local organizations in different areas. Inclusion at the workplace, education, humanitarian help, or healthcare are examples of the areas of collaborations. Besides this, we are devoted with the protection of the environment, one of the pillars for Qatar National Vision 2030. We are collaborating with various local organizations to spread the awareness in terms of waste recycling and collection, as well as sponsoring campaigns for a sustainable urban growth. Proof of this is that we are the first FM company to provide electric cars to their employees in Qatar.
I invite you to learn more about FMM by having a glimpse on our website.
Eng. Irene Vidal
FMM CEO
